Terms and Conditions
Last Updated: October 15, 2026
01 · Introduction and Acceptance
Please review these terms and conditions (“Terms”), which constitute a legally binding agreement between you and Trove Inc., a Delaware Corporation (“Trove,” “our,” “we,” or “us”), governing access to and use of our website (accessible at www.trove.xyz) and mobile application (collectively, the “Platform”), and the services provided and made available to you via the Platform (the “Services”). By creating an account or accessing and using the Platform or the Services, you acknowledge you have read and agree to be bound by these Terms and all incorporated policies, including our Privacy Policy, and to the extent applicable, the Trove Club Membership Program Terms and Conditions. We reserve the right to change or modify these Terms at any time and in our sole discretion, with or without notice to you. You understand that your continued use of the Platform or Services constitutes acceptance of any amended or modified Terms.
THE SECTIONS BELOW TITLED, “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.
02 · Eligibility; Account
2.1 Eligibility
Users must be at least 18 years old, not barred under U.S. law, and not located in Prohibited Jurisdictions. We reserve the right, in our sole discretion, to deny you access to the Platform or Services, or any portion of the Platform or Services, without notice and without reason. By creating an Account, you represent and warrant that you meet each of the foregoing eligibility requirements.
2.2 Account
You understand that you may access and browse the Platform without creating an account (an “Account”); however, in order to access certain features and functionalities, you may be required to create an Account. When you create an Account, you will be asked to provide your personal information and other information we or our service providers may require. You agree to provide accurate, current, and complete information when you create your Account. You further acknowledge and understand that you will be required to successfully complete our identity verification process, which may include verification of your age, before you will be able to access and use certain Services, including withdrawing funds from your Account, linking a bank account, and transferring Physical Trading Cards out of Trove’s possession, and that we may require you to complete identity verification at any other time in our sole discretion. An Account is strictly limited to one (1) per user and you understand and agree that opening or maintaining multiple Accounts constitutes a material breach of these Terms. You understand that you are solely responsible for login credential protection and must promptly notify us if you discover or suspect any security breaches.
2.3 No Account Transfers
You understand that your Account is for your personal use only and cannot be sold, rented, leased, or transferred without express written permission.
03 · Services
3.1 Generally
Through the Platform, Account holders who have successfully completed the applicable onboarding procedures may purchase one or more non-refundable digital trading card packs (each a “Trove Pack”) which entitles the Account holder to digitally open a Trove Pack to reveal one or more real-world, physical trading cards (each a “Physical Trading Card”) and engage and/or participate in one or more features and services made available to Account holders through the Platform from time to time (“Trove Pack Activities”).
3.2 Trading Card Packs
If you are eligible, you may purchase one or more Trove Packs by selecting the category, level, and quantity, subject to availability. All prices for Trove Packs are denominated in U.S. dollars. Upon completing your purchase, you may digitally open your Trove Pack, which will reveal one or more Physical Trading Cards through digital representations. You may view your Physical Trading Cards through the Platform at any time and may either (i) request that your Physical Trading Card be transferred to you as described below; or (ii) sell your Physical Trading Card to Trove at the then-current market price as displayed on the Platform.
Physical Trading Cards are stored on your behalf by Trove and/or its designees, which may include third-party vault, grading, or storage service providers (each a “Vault Provider”). You understand that Trove and/or its designee may be in actual or constructive possession of your Physical Trading Cards until and unless you request that your Physical Trading Cards be transferred to you. Trove shall use commercially reasonable efforts to maintain the integrity of each Physical Trading Card it holds. To request a Physical Trading Card, you may be required to create or maintain an account with the applicable Vault Provider, and Trove will transfer the Physical Trading Card to that account. Following such transfer, any shipment or delivery of the Physical Trading Card to you is handled by the Vault Provider and is subject to the Vault Provider’s own terms, fees, and delivery timelines. You understand and agree that it is your sole responsibility to ensure that the information you provide in connection with any transfer, including your Vault Provider account details and shipping address, is accurate and up to date, and that Trove shall not be liable for any Physical Trading Card transferred or shipped in reliance on inaccurate or outdated information you provided. You understand and agree that Trove shall not be responsible for any damages, losses, or claims arising out of or related to the failure of delivery of, or damage to, any Physical Trading Card during shipment or while in the possession of a Vault Provider following its transfer to your account, except to the extent such failure or damage is the result of Trove’s negligence or willful misconduct.
You understand that if you elect to sell your Physical Trading Card to Trove, the market price of the Physical Trading Card is determined by Trove in its sole discretion and is subject to change and can be modified, reduced, or withdrawn by Trove at any time. Without limiting the foregoing, Trove may offer to purchase Physical Trading Cards as follows: (i) one hundred percent (100%) of the market price displayed at the opening of the applicable Trove Pack for the first fifty-five (55) seconds following such opening; (ii) ninety-three percent (93%) of the then-current displayed market price for the first one (1) hour following the opening of the applicable Trove Pack; and (iii) ninety percent (90%) of the then-current displayed market price thereafter. You acknowledge and agree that Trove reserves the right to modify, suspend, or cancel this tiered pricing structure, or any individual purchase offer, at any time and without prior notice. Upon the completion of a sale, you understand that the proceeds will be credited to your Account, which you may request to withdraw consistent with these Terms. You understand that you are solely responsible for any and all applicable taxes, duties, or other governmental charges arising from or related to our sale of your Physical Trading Card to Trove. All purchase offers are non-binding until accepted and confirmed by Trove.
You further understand and agree that Trove may, in its sole and absolute discretion, at any time and without prior notice, increase the outcome of play in your favor, including without limitation by enhancing the odds or probabilities within the Distribution Model (as defined below), providing one or more “bonus” Physical Trading Cards, awarding promotional credits to your Account, offering enhanced purchase prices, or providing other benefits or incentives. You acknowledge that any such promotional adjustment is voluntary on the part of Trove and may be modified, suspended, or discontinued at any time without notice or liability. No promotional adjustment shall create any entitlement, expectation, or obligation on the part of Trove to continue or repeat such adjustment.
3.3 Trove Pack Activities
You understand that certain Trove Pack Activities may be made available to you through the Platform. You acknowledge and agree that Trove reserves the right, in its sole discretion, to add, modify, suspend, or discontinue any Trove Pack Activities and/or any terms, conditions, and rules related to such Trove Pack Activities at any time and without prior notice to you. You understand, acknowledge, and agree that your participation in any Trove Pack Activity available through the Platform is solely an engagement between you and one or more other users of the Platform, and not between you and Trove. To the fullest extent permitted by applicable law, you agree that Trove shall have no liability whatsoever for any outcome, result, loss, damage, or claim arising out of or in connection with your participation in any Trove Pack Activities made available through the Platform.
3.3.1 Trove Pack Battles
You understand that through the Platform, you may be presented with an option to participate in a “Pack Battle.” A Pack Battle is a feature through which you and one or more third-party users of the Platform (each a “Participant”) mutually agree to (i) each purchase and open a Trove Pack; and (ii) deliver, assign, or otherwise transfer ownership of the corresponding Physical Trading Card(s) to the Participant whose Trove Pack reveals the Physical Trading Card with the highest market value. For purposes of Pack Battles, the market value of each Physical Trading Card is determined by Trove in its sole discretion as of the time the Physical Trading Card is assigned to the applicable Trove Pack. While Trove aims to base market value on external sources, such as recent sales data and third-party pricing services, Trove is not obligated to use any particular source or methodology, and the grade of a Physical Trading Card does not, by itself, determine the outcome of a Pack Battle. You understand, acknowledge, and agree that by participating in a Pack Battle, you may lose the Physical Trading Card(s) revealed in your Trove Pack and that all Pack Battle results, including Trove’s determination of market value, are final, binding, and non-reversible, unless otherwise determined by Trove in its sole discretion. In the event the Physical Trading Cards with the highest market value revealed in each Participant’s Trove Pack are of equal market value, the result of the Pack Battle shall be deemed a “draw” and each Physical Trading Card shall be returned to the respective Participant. You understand and agree that participation in a Pack Battle is entirely voluntary and that Trove makes no representation or guarantee regarding the outcome of any Pack Battle. You further acknowledge that the identity and market value of any Physical Trading Card revealed in a Trove Pack are inherently uncertain and subject to the applicable Distribution Model and to market conditions. Trove reserves the right to modify, suspend, or discontinue the Pack Battle feature at any time, in its sole and absolute discretion, without prior notice or liability to you.
3.4 Depositing or Withdrawing Funds From Your Account
You may purchase Trove Packs using available funds in your Account, TroveCash (subject to the Trove Club Membership Program Terms and Conditions), and/or by paying at checkout using the payment methods made available to you on the Platform by one or more third-party service providers (each a “Third-Party Service Provider”). You may also fund your Account in advance by initiating a deposit using the tools and features available on the Platform. When you pay at checkout or initiate a deposit, you understand that you are providing an instruction to one or more Third-Party Service Providers to process the transfer of your funds using your selected method of payment. In addition, you understand that, provided you have completed the identity verification procedures, you may also initiate a withdrawal of available funds from your Account. Notwithstanding the foregoing, you understand that “available funds” are limited to the proceeds from any sale of Physical Trading Cards to Trove pursuant to Section 3.2 above. By requesting a withdrawal, you understand that you are providing an instruction to one or more Third-Party Service Providers to transfer your funds to your selected account (e.g., your bank account or off-platform digital asset wallet). You understand and agree that you are solely responsible for providing accurate and complete information regarding your designated withdrawal account or digital asset wallet.
You understand that certain restrictions imposed by Trove and/or any applicable Third-Party Service Provider may apply, including if fraud or other potential anti-money laundering concerns are raised. You further understand that deposits and withdrawals may be subject to delays but will generally be processed provided that the following requirements are met: (i) your instructions include all required information; (ii) your instructions are to transfer funds to or from a supported account or digital asset wallet (“Personal Account”) that has been properly linked using the features and tools available on the Platform; and (iii) the balance of your Account or your Personal Account, as applicable, after the anticipated deposit or withdrawal is sufficient to cover the requested transfer amount, fees, costs, charges, or other expenses owed by you to Trove and/or the applicable Third-Party Service Provider.
3.5 Fees
Trove and/or Third-Party Service Providers may charge fees in connection with your use of the Services, including, without limitation, fees for: (i) processing payments made by credit card, debit card, or digital wallet (e.g., Apple Pay or Google Pay), whether at checkout or when funding your Account; (ii) transferring Physical Trading Cards out of Trove’s possession, which may vary based on factors such as how long you have held the Physical Trading Card or your membership status; and (iii) withdrawing funds from your Account. The amount of any such fee will be displayed to you on the Platform before you complete the applicable transaction, and by completing the transaction you agree to pay such fee. Fees charged by a Vault Provider, including for shipping and handling, are governed by the Vault Provider’s own terms. Trove reserves the right to introduce, modify, or waive any fee at any time in its sole discretion. Except as required by applicable law, fees are non-refundable.
3.6 Distribution Model
You understand, acknowledge, and agree that each Trove Pack is subject to a distribution model (the “Distribution Model”), as determined by Trove in its sole discretion, that sets forth the probabilities and odds of Physical Trading Cards being assigned to Trove Packs. The Distribution Model shall generally be available to view via the Platform. You understand and agree that the specific Physical Trading Card corresponding to any given Trove Pack is determined at random in accordance with the applicable Distribution Model, and the rarity, value, and identity of any Physical Trading Card you receive will depend entirely on the probabilities and odds set forth in the Distribution Model. You understand and agree that Trove may modify, amend, and change the Distribution Model in its sole and absolute discretion, at any time, and without prior notice to you.
3.7 No Guarantees
Trove makes no representation, warranty, or guarantee regarding the rarity, scarcity, monetary value, market value, or other measure of worth of any Physical Trading Card contained in or corresponding to any specific Trove Pack. The value of Physical Trading Cards you may obtain is determined solely by market forces, collector demand, and other factors beyond Trove’s control and may fluctuate in value. You understand and acknowledge that the purchase price of a Trove Pack does not reflect, and should not be interpreted as reflecting, the present or future value of any individual Physical Trading Card contained therein. You further understand that there is no guarantee that any specific Physical Trading Card will be contained in any specific Trove Pack.
You further acknowledge and agree that any images, depictions, or representations of Physical Trading Cards displayed on the Platform or in any Content are provided for illustrative purposes only and do not constitute a guarantee, representation, or warranty of any kind that you will receive the particular Physical Trading Card(s) shown. Trove makes no representations or warranties, express or implied, regarding the specific Physical Trading Card(s) that will correspond to any Trove Pack, and your purchase or acquisition of a Trove Pack does not entitle you to any particular Physical Trading Card.
3.8 No Refunds
You understand, acknowledge, and explicitly agree that once a Trove Pack is opened, no refund, exchange, credit or other arrangement is available based on dissatisfaction of the Physical Trading Cards received, perceived value, rarity, or any other characteristic of the Physical Trading Cards.
04 · User Conduct and Rules
By accessing the Platform and/or using the Services, you hereby agree to comply with the following guidelines:
- You will not use the Platform and/or Services for any unlawful purpose;
- You will not access the Platform or use the Services to collect any market research for a competing business;
- You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
- You will not decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Platform;
- You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features on the Platform;
- You will not circumvent, remove, alter, deactivate, degrade, or thwart any of the protections in the Platform;
- You will not use automated means, including spiders, robots, crawlers, data mining tools, or the like to download or scrape data from the Platform, directly or indirectly, except for Internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file;
- You will not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our technical infrastructure; and
- You will not interfere with or attempt to interrupt the proper operation of the Platform through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Platform through hacking, password or data mining, or any other means.
We reserve the right to, in our sole and absolute discretion, to deny you (or any device you control) access to the Platform and/or the Services, or any portion thereof, without notice.
05 · Links to Other Websites and Software
The Platform may contain links to other independent third-party websites, protocols, and software (in all cases “Linked Sites”). These Linked Sites are provided solely as a convenience to you. Such Linked Sites are not under Trove’s control, and Trove is not responsible for and does not endorse the content of such Linked Sites, including any services, products, information, or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites. Some of the content served by us will be from merchant sites, and sales through these sites may generate a commission payable to us. We accept no responsibility for reviewing changes or updates to, or the quality, content, policies, nature, or reliability of third-party web sites, including, without limitation, Linked Sites and websites linking to the Platform. You should review applicable terms and policies, including privacy and data gathering practices, of third-party web sites, and should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any third-party.
06 · Promotions
From time to time, Trove may, in its sole discretion, offer referral programs, incentives, or other promotions to you in connection with your use of certain Services (collectively, “Promotions”). Each Promotion shall be governed by additional terms and conditions that Trove shall make available in connection with a Promotion (the “Promotion Terms”), and your participation in any Promotion is subject to, and conditioned upon your acceptance of and compliance with the applicable Promotion Terms. To the extent the Promotion Terms conflict with these Terms, the Promotion Terms will control with respect to that Promotion. Trove may modify, suspend, or terminate any Promotion, or your eligibility to participate in any Promotion, at any time and for any reason, without notice and without liability to you. Trove may also determine eligibility for, and may withhold, revoke, or rescind any benefit under, a Promotion if it determines, in its sole discretion, that you have not satisfied the applicable Promotion Terms or have engaged in any fraud, abuse, or violation of these Terms in connection with a Promotion.
07 · Intellectual Property Rights
The Platform contains material, such as software, text, graphics, images, sound recordings, audiovisual works, and other material provided by or on behalf of Trove (collectively referred to as the “Content”). Content may be owned by us or by third parties, including our other users. Content is protected under United States and other foreign laws. Unauthorized use of Content may violate copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use the Content except as permitted under these Terms. No other use is permitted without prior written consent from us. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other website or in a networked computer environment for any purpose is expressly prohibited. You understand that if you violate any part of these Terms, your permission to access and/or use the Content and the Platform will automatically terminate, and you must immediately destroy any copies you have made of the Content.
The trademarks, service marks, and logos of Trove (“Trove Trademarks”) used and displayed on the Platform are registered and unregistered trademarks or service marks of Trove. Other company, product, and service names located on the Platform may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with the Trove Trademarks, the “Trademarks”). Nothing on the Platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. Use of the Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of the Trove Trademarks inures to our benefit.
Elements of the Platform are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including but not limited to the use of framing or mirrors. None of the Content may be retransmitted without our express, written consent for each and every instance.
08 · Disclaimer of Warranties; Limitation of Liability
WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENTS OF THE PLATFORM. WE SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DELAYS OR INTERRUPTIONS OF THE PLATFORM FROM WHATEVER CAUSE. YOU AGREE THAT YOU USE THE CONTENT AND THE PLATFORM AT YOUR OWN RISK.
WE DO NOT WARRANT THAT THE PLATFORM WILL OPERATE ERROR-FREE OR THAT THE PLATFORM, ITS SERVERS, OR ITS CONTENT ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. IF YOUR USE OF THE CONTENT OR THE PLATFORM RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, WE SHALL NOT BE RESPONSIBLE FOR THOSE COSTS.
THE CONTENT, SERVICES, AND THE PLATFORM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.
IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE PLATFORM OR THE CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES THAT YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE PLATFORM OR THE CONTENT, SHALL BE LIMITED TO ONE HUNDRED DOLLARS ($100).
THE PLATFORM MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR OMISSIONS. WE ARE NOT RESPONSIBLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS LISTED ON THE PLATFORM. WE RESERVE THE RIGHT TO MAKE CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO THE PLATFORM AT ANY TIME WITHOUT NOTICE.
NO MATERIAL AVAILABLE THROUGH THE PLATFORM SHALL BE USED OR CONSIDERED AS AN OFFER TO SELL OR A SOLICITATION OF ANY OFFER TO BUY THE SECURITIES OR PRODUCTS OR SERVICES OF ANY ENTITY. THE PLATFORM PROVIDES NO INVESTMENT OR OTHER ADVICE, AND NO INFORMATION OR MATERIAL AVAILABLE THROUGH THE PLATFORM IS TO BE RELIED UPON FOR THE PURPOSE OF MAKING OR COMMUNICATING INVESTMENT OR OTHER DECISIONS. WE DO NOT ADVISE ON THE TAX CONSEQUENCES OF ANY TRANSACTION. TO THE EXTENT THAT PAST PERFORMANCE IS AVAILABLE THROUGH THE PLATFORM, PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS, AND NO REPRESENTATION IS BEING MADE THAT ANY TRANSACTION WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE ACHIEVED IN THE PAST, OR THAT SIGNIFICANT LOSSES WILL BE AVOIDED.
09 · Indemnification
You agree to indemnify, defend, and hold harmless the Trove Parties from and against all claims, damages, losses, and liabilities arising from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of these Terms or misuse of the Content, the Platform, and/or the Services. We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding. We reserve the right, at your expense, to assume the exclusive defense and control of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.
10 · Binding Arbitration
In the event of a dispute arising under or relating to these Terms, or any other products or Services provided by us (each, a “Dispute”), such Dispute will be finally and exclusively resolved by binding arbitration governed by the Federal Arbitration Act (“FAA”). NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL, EXCEPT EITHER PARTY MAY BRING ITS CLAIM IN ITS LOCAL SMALL CLAIMS COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT RULES AND IF WITHIN SUCH COURT’S JURISDICTION. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All Disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by the Judicial Arbitration and Mediation Services (“JAMS”) pursuant to its then current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS’ rules and procedures are available at the JAMS website http://www.jamsadr.com. Each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in the United States county where you reside. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration. Nothing in these Terms will prevent us from seeking injunctive relief in any court of competent jurisdiction as necessary to protect our proprietary interests.
11 · Class Action Waiver
You agree that any arbitration or proceeding shall be limited to the Dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
12 · Termination and Suspension
We reserve the right, in our sole discretion, to restrict, suspend, or terminate these Terms and your access to all or any part of the Platform and/or Services, at any time and for any reason without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Platform and/or Services at any time without prior notice or liability. Upon termination, your license to use Services immediately ceases, and access to your Account, balance, and Physical Trading Cards may be lost.
Without limiting any other rights or remedies available to Trove under these Terms or applicable law, in the event that Trove determines, in its sole and absolute discretion, that you have engaged in fraud, misrepresentation, or any violation of these Terms (including any suspected violation), Trove shall have the right to take any or all of the following actions, without prior notice to you: (i) immediately suspend or terminate your Account and your access to the Platform and Services; (ii) unwind, reverse, or void any transaction, including any purchase of a Trove Pack or sale of a Physical Trading Card, in whole or in part; (iii) reclaim, recover, or take possession of any Physical Trading Cards held on your behalf by Trove or its designees, regardless of whether such Physical Trading Cards have been requested for transfer or shipment; (iv) forfeit any and all funds, credits, or balances in your Account; (v) offset, deduct, or recover any amounts owed to Trove from your Account balance or any Physical Trading Cards held on your behalf; and (vi) pursue any and all other remedies available at law or in equity. You acknowledge and agree that Trove’s exercise of any of the foregoing rights shall not give rise to any liability, claim, or cause of action against Trove, and you hereby waive any and all claims related thereto.
13 · Governing Law; Miscellaneous
These Terms and any action related thereto will be governed by the laws of the State of New York without regard to its conflict of laws provisions. Proceedings commenced by us to protect our intellectual property or confidential information shall be brought in the state or federal courts located in the State of New York. Our failure to act on or enforce any provision of these Terms of Use shall not be construed as a waiver of that provision or any other provision in these Terms of Use. No waiver shall be effective against us unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by us and you in writing, these Terms of Use, together with our Privacy Policy constitutes the entire agreement between you and us, and supersedes all previous or contemporaneous agreements, whether written or oral, between you and us, with respect to the subject matter hereof. The section headings are provided merely for convenience and shall not be given any legal import. These Terms will inure to the benefit of our successors, assigns, licensees, and sublicensees.
For questions, contact support@trove.xyz.
14 · SMS Terms of Service
You may receive text messages from Trove Inc. By opting in to Trove via SMS, you will receive marketing and promotional messages about Trove's digital trading card platform, including new pack releases, exclusive promotions, and account updates.
Opt-Out
When a subscriber texts STOP to our short code or long code, we will send a final SMS message to confirm that you have been unsubscribed. After that final message, you will no longer receive SMS messages from us unless you re-enroll in the SMS program.
Help
If you require help or assistance with your SMS messages, you can text HELP for additional information, or reach out directly at support@trove.xyz.
Carriers are not responsible for delayed or undelivered messages.
Message and data rates may apply for any messages sent or received. Message frequency varies. For more information, please review our Privacy Policy.
Data obtained through the SMS program will not be shared with any third parties for their marketing purposes.
© 2026 Trove Inc. All rights reserved.